NEWS & INSIGHTS

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FEATURED INSIGHTS

The Latest from SPARK

Check out our latest resources for a peek at what’s trending in lending.

You Won’t Find a Better SBA Lending Platform

At SPARK, we’re obsessed with SBA. We’ve seen its inner workings. We’ve built a product centered around it. We understand the positive impact SBA lending can have on our communities, particularly in challenging times.  That’s why we challenge anyone to find a platform better suited to SBA than SP...

The True Cost of Digital Resistance? Opportunity

There’s a cost to everything. Sometimes, we’re willing to pay more for a greater reward. Other times, we don’t see the hidden costs until it’s too late.  As an inherently risk-averse industry, banking has held out on digital transformation far longer than other sectors. The potential costs a...

The Benefits of a Nimbler Lending Partner

Adaptability isn’t something we take for granted anymore, especially after the pandemic. Companies were made or broken based on their ability to quickly scale and conduct business digitally. Lending was one of the most impacted industries — not only because of the millions of business loans it st...

Lending in a Post-COVID World

Life is a little different now than it was just two years ago. Perhaps you do more shopping online or you have to wear a mask when you go to the doctor.  Lending has changed too. But was it for the better? And if we continue down a more digital path, can regulators even keep…

Build Loyalty with Personalized Lending

Banking has really changed its tune in the last few decades. The sector previously sparked images of cold, impersonal experiences that were clunky and intimidating (remember the bank scene in Mary Poppins?). Today, bank ads feature diverse people, imagery from everyday life, and even celebrity en...

Most Lovable Product (MLP) is the New MVP

If you’re a sports fan, you’ve probably heard the term “most valuable player” or “MVP” before. In software development, MVP stands for “minimum viable product,” signifying a version of a product with just enough features for early customers to test it out and provide feedback for future developme...

This Year, Budget for Innovation

Budgeting is typically the same in every industry. It runs on a 12-month cycle and begins to take shape around Q3. By Q4, budgets are finalized, and in the first half of the year, everyone executes, making small adjustments along the way.  Banks generally follow the same model with an emphas...

Inclusive Lending: Better for Banks, Better for All

For too long, discrimination, unequal access, disinvestment, gentrification, and other types of market failures have led to banking and credit deserts in underserved, urban, and rural communities. Mainstream players in a scale-oriented financial industry have traditionally overlooked low income c...

4 Industry Changes to Look for in the Coming Years

The past two years have been a whirlwind for the lending industry. 2020 gave us overworked systems caused by droves of PPP applications, while 2021 was filled with forgiveness applications to process while managing a “new normal” of remote work and digital transformation. But the change isn’t ove...

Insights

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Keeping you in the know with the latest articles, research, and industry news.

Challenges our Small Business Borrowers Face (part 1)

Through our unique experiences as both a direct small business lender and process optimization consultant, we’re often asked to provide our perspective on the challenges today’s small business borrowers face when attempting to access capital. Over time, we have observed and documented six common ...

Online Small Business Lender News

As part of its Q1 earnings press release, the board of directors of Lending Club announced last week that it had accepted the resignation of Renaud Laplanche as Chairman and CEO following an internal review of sales of $22 million in near-prime loans to a single investor. This announcement also p...

Recent webinar Q&A: Turning your website into a lead generating tool

On Thursday, April 21st, Spark held a webinar, CDFIs: Turn Your Website Into a Lead Generation Tool. We discussed lead generation and the customer decision journey, including how to drive customers to your website, efficiently collect information to qualify them as a lead for your small business ...

On Demand Video: Optimize Your Process to Maximize Impact

How efficient is your current small business loan operation? Do you have insight into the cost of customer acquisition?  Are you measuring the cost of loan origination?  Is everything done manually or do you have multiple systems, each dealing with a different aspect of the process? Alt...

It’s a New World for Mission-driven Small Business Lenders

Over the past four years, marketplace lending has grown by over 700%. Loan volume at 13 of the largest online lenders grew from a modest $2 billion in 2010 to a staggering $16 billion in 2014. As mission-driven and responsible lenders, we have a role to play in this new world. The good news? The&...

On Demand Video: How to turn your website into a lead generation tool

In 2014, 2.2 million businesses, located in low-income communities, sought credit while CDFIs originated just over 12,300 small business loans. Online small business lenders have stepped in to fill that gap, with multi-million dollar marketing budgets to bring in customers and a streamlined, repe...

On Demand Video: Online lenders – How do CDFIs compete?

They market themselves as quick and easy. Small business borrowers can apply and be approved for a loan over the internet in no time. Online lenders aren’t regulated, their numbers are growing and they are spending a large portion of their revenue to acquire new customers. How can Community Devel...